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Using the product, Checking a product’s location – Samsung SmartTag2 Wireless Tracker (White) User Manual

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Using the product

Checking a product’s location

You can remotely check your product’s location from the SmartThings app on your

mobile device and find its location by triggering a notification sound on the product.

1

Open the

SmartThings

app on your mobile device.

2

Tap

Devices

, tap your product card, and then tap

View map

. Alternatively, tap

Life

Find

.

The current location of the product will be displayed on the map.

The location of the product is based on GPS and Wi-Fi positioning results of

the mobile device connected to the product or the nearby Android mobile

device, which may have some problems because of things like the surrounding

environment or GPS failure.

If the current location of the product does not appear, the product’s battery

has been discharged or there is no Samsung Android mobile devices nearby to

help locate the product. To receive notifications when your product’s location

information is updated, turn on the related feature. Refer to

Notify me when it’s

found

for more information.

When the product’s status is

Connected

, you can trigger a notification sound or

adjust the volume of the product.

The product’s usage time may vary depending on the user’s environment and

the usage pattern.

The Ultra-Wideband (UWB) feature may not be available depending on the

region.

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