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Faqs – Roborock S4 Max User Manual

Page 35

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FAQs

Scheduled cleaning is not working

The battery level is too low. Scheduled cleaning can only begin when the battery level is

above 20%.

Is power always being drawn when the

robot is on the charging dock?

The robot will draw power while it is docked to maintain battery performance, but power

consumption is extremely low.

Does the robot need to be charged for at

least 16 hours the first three times it is used?

No. The robot can be used any time after it has been fully charged once.

Problem

Solution

Cleaning does not resume after recharging

Make sure that the robot is not in DND mode. DND mode will prevent cleanup. When cleaning a

space requiring a top-up charge, if the robot was placed manually on the Charging Dock before it

is recharged automatically, it will not be able to continue cleanup.

The robot cannot return to the charging dock

after spot cleaning or when it has been moved

manually.

After spot cleaning or a significant position change, the robot will regenerate the map. If the

charging dock is too far away, it may not be able to return for recharging and must be placed

on the charger manually.

The robot has begun to miss certain spots

The wall sensor or cliff sensors may be dirty. Clean them with a soft dry cloth.

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