PLANET ICA-525 - Manual (Page 71)

The ICA-525 work locally
but not externally. • Might be caused from the firewall protection. Check the Internet
firewall with your system or network administrator. The firewall may
need to have some settings changed in order for the ICA-525 to be
accessible outside your LAN.
• Make sure that the ICA-525 isn’t conflicting with any other web
server running on your LAN.
• Check the configuration of the router settings allow the ICA-525 to
be accessed outside your local LAN.
• Check the bandwidth of Internet connection. If the Internet
bandwidth is lower than target bit rate, the video streaming will not
work correctly.
The unreadable characters
are displayed. Use the operating system of the selected language. Set the
Encoding or the Character Set of the selected language on the
Internet Explorer.
Frame rate is slower than
the setting. • The traffic of the network and the object of the image affect the
frame rate. The network congestion causes frame rate slower than
the setting.
• Check the bandwidth of Internet connection. If the Internet
bandwidth is lower than target bit rate, the video streaming will not
work correctly.
• Ethernet switching hub can smooth the frame rate especially in
viewing on the Multi-Camera screen.
Image Transfer on e-mail
or FTP does not work. • Default Gateway and DNS server address should be set up
correctly.
• If FTP does not work properly, ask your ISP or network
administrator about the transferring mode of FTP server.
Miscellaneous
Cannot play the recorded
ASF file Have installed Microsoft’s DirectX 9.0 or later and use the Windows
Media Player 9 or later to play the ASF filed recorded by the Device.
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