EnGenius Technologies DuraFon 4X - Manual (Page 22)

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Call Waiting
1. A handset, while talking on one phone line, can be informed of
the arrival of a new incoming phone call.
2. For example, suppose that Handset 15 is talking on Line 1.
When a new call comes in on, say, Line 4, and the caller
enters extension number “15” when prompted by the AA, or if
the call is set to be routed to Handset 15 when AA is disabled.
3. The base station recognizes that Handset 15 is busy. Instead
of announcing to Line 4 that Handset 15 is busy, the base
sends an alert to Handset 15.
4. Upon receiving the alert, the handset sounds an audible
double beep alert and LCD displays “New call on Line 4”.
5. Handset 15 can:
a. Ignore the new call; continue talking to Line 1.
b. Press FLASH key to switch to Line 4.
c. Subsequent pressing of FLASH key will toggle between
Line 1 and Line 4.
d. Press END key while talking to a line will terminate that
particular call and automatically switch back to talking to
the remaining line.
Notes:
1. This built-in call waiting is separate from the Call Waiting
feature available from the local phone company. The phone
company provided Call Waiting functions on the same phone
line, while the Call Waiting functions on two separate phone
lines.
2. This feature only works for 2 lines, if a 3 rd phone call comes for
the same handset, the call will not be routed to the handset.
3. It is recommended to order from the local phone company
Hunt Group feature for all your lines and not subscribe to the
Call Waiting feature.
AA Configuration by Administrator
1. Administrator can change the following AA settings: