Something not working? problem possible cause – DE DIETRICH LZ9619E1 User Manual
Page 31
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Something not working?
Problem
Possible cause
• The door will not open:
• Spinning starts late or the machine
does not spin:
• The machine makes an unusual noise
• No water is visible in the drum
• The programme is still running.
• The door lock has not been released.
• The water level is above the bottom edge
of the door.
• The machine is heating the water.
• The electronic unbalance detection device
has cut in because the laundry is not
evenly distributed in the drum. The
laundry is redistributed by reverse rotation
of the drum. This may happen several
times before the unbalance disappears
and normal spinning can resume. If, after
about 15 minutes, the laundry is still not
evenly distributed in the drum, the
machine will not spin. In this case,
redistribute the load manually and select
the spin programme.
• The machine is fitted with a type of motor
which makes an unusual noise compared
with other traditional motors. This new
motor ensures a softer start and more
even distribution of the laundry in the
drum when spinning, as well as increased
stability of the machine.
• Machines based on modern technology
operate very economically using very little
water without affecting performance.
• The machine vibrates or is noisy:
• The transit bolts and packing have not
been removed.
• The support feet have not been adjusted.
• The laundry is not evenly distributed in the
drum.
• Maybe there is very little laundry in the drum.
• Unsatisfactory washing results:
• Too little detergent or unsuitable detergent
has been used.
• Stubborn stains have not been treated
prior to washing.
• The correct temperature was not selected.
• Excessive laundry load.