RIGOL MSO/DS2000A Series User Manual

Page 77

RIGOL

MSO2000A/DS2000A Quick Guide

5. No display after pressing RUN/STOP:

Check the TRIGGER Control Area of the front panel to confirm whether the
trigger mode is “Normal” or “Single” and whether the trigger level exceeds the
waveform range. If yes, set the trigger level to the middle or press the MODE to
set the trigger mode to “Auto”.
Note: Using AUTO could automatically finish the above setting.

6. The display of waveform is ladder-like:

(1) The horizontal time base might be too low. Increase the horizontal time

base to increase the horizontal resolution and improve the display.

(2) If the display Type is “Vectors”, the lines between the sample points may

cause ladder-like display. Press Display  Type , set the display type to
“Dots” to solve the problem.

7. Fail to connect PC or PictBridge through USB:

(1) Press Utility  IO Setting  USB Device to check whether the setting

matches the device currently connected.

(2) Check whether the USB cable is correctly connected to the instrument and

PC.

(3) Check whether the USB cable is in good condition. If needed, restart the

oscilloscope.

8. The USB storage device cannot be recognized:

(1) Check whether the USB storage device can work normally.
(2) Check whether the USB storage device being used is flash type. This

oscilloscope does not support hardware type USB storage device.

(3) Check whether the capacity of the USB storage device is too large. It is

recommended that the capacity of the USB storage device being used with
this oscilloscope is no larger than 8 GBytes.

(4) Restart the instrument and then insert the USB storage device to check it.
(5) If the USB storage device still cannot be used normally, please contact

RIGOL.