Epson WorkForce DS-860 - Manual (Page 4)

Contents
Copyright and Trademarks
Operating System Versions
Safety Instructions
Important Safety Instructions. . . . . . . . . . . . . . . . . 7
Restrictions on copying. . . . . . . . . . . . . . . . . . . . 8
Getting to Know Your Product
Product Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Status Light and Display. . . . . . . . . . . . . . . . . . . . 11
Status light. . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Button. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Page Separation Lever. . . . . . . . . . . . . . . . . . . . . . 13
Placing Originals on the Product
Loading Documents. . . . . . . . . . . . . . . . . . . . . . . 14
Document specifications. . . . . . . . . . . . . . . . . . 14
Loading a mixture of documents at different
sizes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Loading documents. . . . . . . . . . . . . . . . . . . . . . 16
Loading Cards. . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Loading Special Documents. . . . . . . . . . . . . . . . . . 22
Basic Scanning
Scanning from the Button. . . . . . . . . . . . . . . . . . . 27
Scanning Using Document Capture Pro. . . . . . . . . 27
Scanning Using Epson Scan . . . . . . . . . . . . . . . . . 28
Various Types of Scanning
Scanning to SharePoint or Cloud Service. . . . . . . . 30
Scanning Multiple Documents to Separate Files
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Assigning a Specified Scanning Setting to a
Program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Scanning Stitched Images. . . . . . . . . . . . . . . . . . . 32
Adjusting the Scanned Image. . . . . . . . . . . . . . . . . 33
Software Information
Document Capture Pro. . . . . . . . . . . . . . . . . . . . . 35
How to start. . . . . . . . . . . . . . . . . . . . . . . . . . . 35
How to access the help. . . . . . . . . . . . . . . . . . . 35
Epson Scan Driver . . . . . . . . . . . . . . . . . . . . . . . . 35
How to start. . . . . . . . . . . . . . . . . . . . . . . . . . . 35
How to access the help. . . . . . . . . . . . . . . . . . . 35
Another Scanning Software. . . . . . . . . . . . . . . . . . 36
Checking and Installing Your Software. . . . . . . . . 36
Checking the software installed on your
computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Uninstalling Your Software. . . . . . . . . . . . . . . . . . 36
Maintenance
Cleaning the Product. . . . . . . . . . . . . . . . . . . . . . 38
Cleaning inside the scanner. . . . . . . . . . . . . . . . . . 38
Replacing the Roller Assembly Kit. . . . . . . . . . . . . 41
Energy Saving. . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Transporting the Product. . . . . . . . . . . . . . . . . . . 48
Using Security Slot. . . . . . . . . . . . . . . . . . . . . . . . 49
Updating the Firmware. . . . . . . . . . . . . . . . . . . . . 49
Troubleshooting
Problems Indicated by status light. . . . . . . . . . . . . 50
Problems When Starting a Scan. . . . . . . . . . . . . . . 50
Using the button. . . . . . . . . . . . . . . . . . . . . . . . 51
Using the Network Interface Unit. . . . . . . . . . . 51
How to unblock Document Capture Pro. . . . . . 51
Using scanning software other than Epson
Scan driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Problems When Feeding Paper. . . . . . . . . . . . . . . 52
The paper gets dirty. . . . . . . . . . . . . . . . . . . . . 52
Multiple sheets of paper are fed. . . . . . . . . . . . . 52
Double feed error has occurred. . . . . . . . . . . . . 53
Paper jams in the product . . . . . . . . . . . . . . . . . 53
Problems With Scanning Time. . . . . . . . . . . . . . . 55
Problems With Scanned Images. . . . . . . . . . . . . . . 55
Scan quality is unsatisfactory. . . . . . . . . . . . . . . 55
The scanning area is unsatisfactory. . . . . . . . . . 57
Problems Remain After Trying All Solutions. . . . . 57
Where To Get Help
Technical Support Web Site. . . . . . . . . . . . . . . . . . 58
Contacting Epson Support. . . . . . . . . . . . . . . . . . . 58
Before Contacting Epson. . . . . . . . . . . . . . . . . . 58
DS-860 User’s Guide
Contents
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