Epson 5000 - Manual (Page 105)

Paper Handling
The following section guides you through problems in handling
single sheets and continuous paper. If you are having problems
using the optional cut sheet feeder, see the section on options
starting on page 6-10.
Single sheets do not feed properly.
l
When you insert the paper, the platen does not rotate and paper
does not feed.
The paper may be too far to the right. Align the left edge
guide with the arrow on the paper guide.
Check that the paper-release lever is in the single-sheet
position.
l
When you insert the paper, the platen rotates but paper does
not feed.
Reinsert the paper more firmly.
l
Paper feeding is crooked or the paper jams.
Turn off the printer and move the ‘paper-release lever to the
pull-tractor position. Pull out the paper and check the
following two items:
Make sure the paper size is within the specified range. See
page 7-4.
Make sure
the paper is aligned with the edge guides.
• The paper does not fully eject.
Use the LOAD/EJECT button to eject paper. Do not use the
LF/FF button.
The paper may be too long. Only use paper that is within
the specified range. See page 7-4.
6-8
Troubleshooting