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Diskette problems – Epson ActionNote User Manual

Page 112

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2. If you know the current password but you want to change it,

see Chapter 2 for instructions.

3. If you have forgotten your password, call the Epson

Connection for assistance.

Diskette Problems

If you have trouble accessing data on a diskette, follow these

steps to identify the problem:

1. Is the diskette properly inserted in the drive? Remove the

diskette from the drive and make sure it is inserted with the

label facing up.

2. If you think the external diskette drive may not be connected

properly or the computer does not seem to recognize the

drive, see “External Diskette Drive Problems” on the

following page.

3. Are you using the right type of diskette for your drive? The

external 3.5-inch drive can read either 720KB or 1.44MB

diskettes.

4. Is the diskette write-protected? If you want to copy to a

diskette, it must not be write-protected. If the write-protect

switch is set, first make sure the diskette does not contain

files you do not want to change or lose. Then move the

switch to remove the write protection. Ordinarily, it’s a

good idea to leave program diskettes write-protected, but

some programs don’t work properly using write-protected

diskettes.

5. Is the diskette formatted? A new diskette must be formatted

before you can store data on it. See your operating system

manual for instructions.

Troubleshooting A-9