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The external monitor screen is blank – Epson ActionNote User Manual

Page 110

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The External Monitor Screen is Blank

If you are using an external monitor and no image appears on

its screen, follow these steps to solve the problem:

1. Make sure the power switches on the computer and the

monitor are turned on.

2. Adjust the brightness and contrast of the monitor screen.

3. If your LCD screen is displaying information, you ma

have disabled the external monitor. Press

several times to toggle between simultaneous display on

both screens, the LCD only, or the monitor only. Also check

your VGACONF settings; see Chapter 6 for details.

4. Remove any diskette from the external diskette drive, and

turn off the computer and the monitor. Check that the

monitor’s power cable is securely connected to the monitor

and to an electrical outlet. Be sure the monitor cable is

properly connected to both the monitor and the computer.

Then turn both power switches back on.

5. If the monitor still does not work, turn off both the computer

and the monitor. Then check the electrical outlet for power.

Plug a portable lamp into the outlet and turn it on to see if

the outlet supplies power.

6. If the outlet works and an image still does not appear on

your monitor when you turn on the computer, contact your

Authorized Epson Servicer.

Troubleshooting A-7