Curtis TID5030 - Manual (Page 13)

IN CASE OF DIFFICULTY
PROBLEM SOLUTION
1.No dial tone or
phone will not dial
out.
1. Check cords: Are they inserted properly and securely? Are they
damaged?
2. Check Hook Switch: Does it fully lift from Base when Handset is
removed?
3. You may have pulse service, slide Tone/Pulse Switch to PULSE
2.You cannot be
heard by the other
party.
1.Is Handset Coiled Cord Inserted properly and securely?
3.Phone is dead 1. Damaged cord.
2. Jack improperly wired
3. Line out of order, check phone in another room’s jack or in your
neighbor’s home
4.Phone does not
ring
1. Are you using too many phones on one line?(the total REN of all
phones on the same line should not be greater than the maximum
REN for your calling area.)
2. Telephone company may be using unusual ringing methods.
5.Incoming and
outgoing voice
volume too low or
none at all
1. Are other phones off the hook at the same time?
If so, this is a normal condition as volume drops when several additional
phones are used at once.
6.Can receive but
cannot make calls
1. If your other telephones are rotary type phones, your line may
be conditioned to accept pulse dialing only. Move Tone/Pulse