Troubleshooting an internet connection, How to verify tcp/ip – Toshiba DynaPad WT12PE-A64 User Manual
Page 139
139
If Something Goes Wrong
Connecting to the Internet
Do
NOT
select the “Delete the driver software for this
device” box.
(Sample Image) Device Manager - Network adapter uninstall
5
After the driver uninstalls, open the
Action
menu in
Device Manager.
6
Select
Scan for hardware changes
.
7
After the driver uninstalls, restart your device, see
Restart your device” on page 44
.
The driver is then reinstalled automatically.
If you are still unable to connect to a wireless network, you
may have a hardware issue that will require further
troubleshooting.
Troubleshooting an Internet connection – How to
verify TCP/IP
If the wireless network is not detected, you can check that
the hardware in the device is working correctly by using the
PING command to verify that the network adapter and
TCP/IP is working properly. This can be done by performing
the following steps:
1
Open the command prompt by pressing the
Windows
(
) key +
X
key, then selecting
Command Prompt
(Admin)
in the pop-up window.
2
At the command prompt, type
ping 127.0.0.1
and press
or touch
ENTER
.
NOTE