Ion Science Tiger User Manual
Page 36

TIGER MANUAL
Ion Science Ltd
 
 
 
 
 Page 36 of 46 
Unrivalled Detection. www.ionscience.com
Diagnostics
 
Basic faults or diagnostics are presented as symbols. Should a fault occur most can be corrected by 
pressing Enter or Esc to clear the fault message. All fault conditions cause the TIGER to alarm. 
 
Pump failure 
Pump blocked or pump failure 
The flow of gas through the instrument has fallen below 100cc/minute. Check the 
probe and filter for signs of blockage. Water or dirt in the probe, a bent probe, dirty 
filter on the inlet or blockage of the exhaust (finger over hole on the back?) can all 
cause low flow. If the blockage can be removed, press Esc to clear the alarm. If the 
fault persists send the instrument to your distributor for service. 
 
Battery dead
Battery low or battery failure 
The TIGER will shut down when the battery level falls below 2%. Recharge the battery 
as instructed in the ‘Batteries’ section of this manual ensuring that all connections are 
sound and the indicator lights on the charger are in order. If the battery fails to charge, 
fit another battery pack if available. If using alkaline batteries, replace them. If the 
fault persists send the instrument and charger to your distributor for service. 
 
Lamp out
Lamp failure 
The PID lamp has failed to strike (illuminate); this may occur at switch on or during 
use. Switch the TIGER off and replace the lamp. See the ‘Maintenance’ section. 
 
Memory full
Memory cannot receive more data 
The data log memory is full. This will only happen if the Log Full box is set to ‘alarm’ 
on the TIGER PC configuration screen. Press the Esc key to continue, but the TIGER 
will no longer continue to log data. Select ‘recycle’ in TIGER PC and the TIGER will 
overwrite the oldest data and no alarm will be raised. 
 
System error
Total system failure 
The instrument’s firmware is corrupted. In the unlikely event of this message 
appearing, contact Ion Science Ltd or your nearest authorised service centre. 
 
