Thirty-day demo, Warranty and factory service, Warranty – Ensemble Designs 9670 Audio Automatic Gain and Loudness Control and 9690 Audio Compliance and Monitoring Software User Manual
Page 19: Factory service, Warranty 19
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Avenue 9670 - page 19
LevelTrack™ Audio Loudness Control AGC Software Option
Thirty-Day Demo
AGC provides functionality free for 30 days for demonstration purposes. After 30 days, it requires a
valid key in order to continue working.
Warranty and Factory Service
Warranty
This module is covered by a five-year limited warranty. If you require service (under warranty or not),
please contact Ensemble Designs and ask for customer service before you return the unit. This will
allow the service technician an opportunity to provide any other suggestions for identifying the
problem and to recommend possible solutions.
Factory Service
If you return equipment for repair, please get a Return Material Authorization Number (RMA) from the
factory first.
tel +1 530.478.1830
fax +1 530.478.1832
Ship the product and a written description of the problem to:
Ensemble Designs, Inc.
Attention: Customer Service RMA #####
870 Gold Flat Rd.
Nevada City, CA 95959 USA
Be sure to put your RMA number on the outside of the box.