Ensemble Designs 5360 Four Channel Analog to Digital Video Converters and Embedders User Manual
Page 22
TROUBLESHOOTING
As a troubleshooting aid, the reference signal status and presence, power and CPU status
can be easily monitored from the front panel of this module using the front panel indica-
tors.
Refer to the overall troubleshooting tips given below for the module:
Can’t control module:
•
Check status of CPU Run green LED. Should be blinking slowly and in
unison with other modules if System module is present. If not, try removing
it and plugging it in again to be sure it is seated properly.
•
System module may not be working properly if installed.
Module controls are grayed out:
•
Module is locked or access to module controls is restricted by User Level.
•
Local/Remote switch on module is in the Local position.
No signals out of module:
•
Check status of Ch1-4 LEDs. LEDs should be lit. If not, check all inputs for
presence and quality.
•
Check cabling to inputs of module.
• Check inputs to destinations are terminated properly.
You may also refer to the technical support section of the Ensemble Designs web site for
the latest information on your equipment at the URL below:
http://www.ensembledesigns.com/support
SOFTWARE UPDATING
Software upgrades for each module can be downloaded remotely if the optional System
Control module is installed. These can be downloaded onto your PC and then Avenue PC
will distribute the update to the individual module. (Refer to the Avenue PC documenta-
tion for more information). Periodically updates will be posted on our web site. If you do
not have the required System Control Module and Avenue PC, modules can be sent back
to the factory for software upgrades.
5360-22
Models 5360 and 5365 Four Channel Analog to Digital Video Converters and Embedders