Ensemble Designs 7465 Sync Changeover Switch - Manual (Page 25)

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Page 25
7465 Sync Changeover Switch and 9465 3G Sync Changeover Switch
Troubleshooting
As a troubleshooting aid, reference signal status and presence, as well as power and CPU status can be
easily monitored from the front panel of the 7465 or 9465 module using the front panel indicators.
Refer to the troubleshooting tips below:
Can’t control module
• Check status of CPU Run green LED. Should be blinking slowly and in unison with other
modules if System module is present. If not, try removing it and plugging it in again to be sure
it is seated properly.
• System module may not be working properly if installed.
Module remote controls are grayed out
• Module is locked or access to module controls is restricted by User Level.
No signal out of module
• Check status of Active LEDs. Primary or Secondary should be lit. If not, check the inputs for
signal presence and quality.
• Check cabling to input of the module.
Please also refer to the technical support section of the Ensemble Designs web site for the latest
information on your equipment at the URL below:
http://www.ensembledesigns.com/support
Software Updates
Software updates for each module can be downloaded remotely if the optional System Control
module is installed. These can be downloaded onto your PC, then Avenue PC will distribute the update
to the individual module. Refer to the Avenue PC documentation for more information. Updates are
periodically posted on the Ensemble Designs web site. If you do not have the required System Control
Module and Avenue PC, modules can be sent back to the factory for software upgrades.