Amped Wireless ACA1 - High Power 500mW Dual Band AC Wi-Fi USB Adapter - Manual (Page 2)

Troubleshooting Tips
I cannot get the CD menu page to appear.
a. Insert the CD into your CD drive (or DVD) and click on Start, then My Computer. Find your CD or DVD drive and
right click it, select Explore or Open. Find the "autoload.exe" file or "Start Here" file and double click it to
access the CD menu.
b. Check to see that your CD drive is working correctly by inserting another disk first, then retry the Amped
Wireless installation disk.
I do not have a CD drive on my computer.
a. Connect to the Internet with your computer and download the drivers from the Amped Wireless Support
Center: http://www.ampedwireless.com/support/model/aca1.html
b. Unzip the files and find the “setup.exe” file or OS X install file. Double click it to begin the installation of
the drivers.
No networks appear in the scan results.
a. Verify that the adapter is firmly inserted into your USB drive and try to scan for networks again.
b. Check to see that the wireless network you are connecting to is functioning correctly. If possible, locate
your wireless router and see that the wireless LED is blinking correctly. If not, check the connection and
configuration of your wireless router.
c. (Mac Solution) You may need to activate your wireless adapter. Click the Apple icon, select System Preferences,
then click on Network. Highlight the adapter titled Ethernet Adaptor (en#) for OS X 10.5 and below and click
Advanced, then click Apply. For OS X 10.6 and 10.7, select the adapter titled Amped Adapter and click Apply.
Try to scan for networks again.
d. (Windows Solution) The wireless adapter may be disabled. Go to the Start menu, select Control Panel.
Then select Device Manager and locate the Amped Wireless adapter under the Network Adapters category.
Right click the Amped Wireless adapter and check to see if it is disabled. If disabled, enable the adapter
and try to scan for networks again. If there is a problem with the driver, it will also be displayed here.
Check solution (f) to solve this issue.
e. Uninstall the software by clicking Start, select Control Panel, and then select Programs. Find the Amped
Wireless program and uninstall it. Once fully uninstalled, remove the adapter from your USB port, reinstall
the Amped Wireless software using the supplied instructions and try again.
The Activity LED is blinking, but I cannot access the Internet.
a. You may have a mismatch in your SSID or your wireless security key. Double check the security key that you
are using for your current wireless connection. Double check that the name of the SSID is the correct name
of the network you are trying to connect to.
b. You may have an incorrect IP address assignment.
• For Windows XP and 2000: Open the Amped Wireless Utility and go to the General tab. Click Renew IP.
• For Windows 7 and Vista: Open the Windows wireless utility by clicking the wireless icon on the bottom
right corner. Right click the wireless network that you are connected to and click Status. Click Diagnose
to allow Windows to reset your connection.
• For Mac OS X: Open the Amped Wireless Utility and disconnect from your current network. Wait a few
moments and connect again. If this does not work, unplug the USB adapter from your Mac and plug it
back in. Connect to your network again and check your Internet connection.
c. The wireless router that you are connecting to may have lost its Internet connection. If possible, check
the connection between your router and the ISP.
The wireless signal strength is poor.
a. Your wireless environment, home or office may have objects that cause wireless interference. Obstructions,
such as walls, metal appliances, microwaves among other things may cause wireless signal strength to degrade.
Try to use the wireless adapter and your wireless router away from these objects.
b. The channel of your wireless network may be congested. Change the channel of your wireless network by
configuring the settings on your wireless router.
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Installation for Mac Operating Systems
ACA1
Amped Wireless
A Division of Newo Corporation
Copyright © 2013 Amped Wireless / Newo Corporation. All rights reserved.
Amped Wireless, Newo Corporation, Amped Wireless Logo are registered trademarks or trademarks of Newo Corporation.
If you continue to have issues setting up the Wi-Fi Adapter, give us a call — we’re here to help: 888-573-8820
Visit our website for more support information and answers to frequently asked questions: www.ampedwireless.com/support
v050913
Mac OS X Software Installation
N. Connect to a Wireless Network
If your network has security enabled, enter
the security key here. Re-enter it again to
confirm. Click OK to begin using your new
wireless adapter.
M. Connect to a Wireless Network
The Amped Wireless Utility should auto-
matically load. If it does not load, click
the Amped Wireless Utility icon to load
the utility. Select the Available Network
tab to view nearby wireless networks.
Highlight your desired network and click
Connect .
Note:
Click Add to Profile after highlighting
your network to save it and have the
Utility connect automatically when in
range.
Amped Wireless Utility
Can be found in your
Applications folder or
the Mac dock
J. Activate the USB Adapter
For OS X 10.4 Tiger and 10.5 Leopard:
Select Ethernet Adapter (en#) and click Advanced .
Continue to Step K
For OS X 10.6 Snow Leopard and 10.7 Lion:
Select Amped Adapter and click Apply .
Continue to Step M
C. Select your Operating System
From the CD Menu, select the software version
that your Mac is using to begin installing the
software (i.e., 10.4 through 10.8).
D. Find the Folder on the Setup CD
Open your OS X version folder, and then
click Installation file to begin the installation.
E. Install the Software
Follow the instructions and click Continue to
install the software. If prompted, select a
destination for the driver software. This is
typically the Macintosh HD. Click Continue .
F. Restart your Computer
When the software has installed, you will be
asked to restart your Mac. Click Restart to
reboot your computer.
A. Access the Menu
From the autoload page, click on Start Here
to open the menu. If the menu does not load
browse the CD to find the Start Here file.
G. Turn Off Your AirPort Card
After the computer reboots, disable any AirPort
cards by selecting the wireless icon (upper right-
corner) and select Turn AirPort Off . If you do not
have an AirPort card continue to Step H.
H. Insert the High Power USB Adapter
Once all AirPort cards are disabled, insert the
High Power USB Adapter into your USB port.
A USB 3.0 port is recommended. USB 2.0 / 1.0
will also work, but at slower speeds.
I. Activate the USB Adapter
You may be prompted to activate your USB
Adapter in Network Preferences. If not, select
the Apple Button (upper-left corner) and
select System Preferences from the drop-
down list. From there, select Network .
OS X 10.8 users can skip to Step M.
L. Activate the Adapter
(OS X 10.4/10.5 Only)
Click Apply to activate your USB Adapter.
K. Activate the Adapter
(OS X 10.4/10.5 Only)
In the Advanced menu, check that the
adapter is Using DHCP and then click OK .
B. Find your Operating System Version
Click on the Apple Icon (upper-left corner).
Select About This Mac and note the Mac OS X
version .