Super Systems SuperOX - Manual (Page 12)

Super Systems Inc. Page 12 of 14 SuperOX TM Operations Manual
Warranty
• Super Systems Inc. (SSi), as manufacturer of the SuperOX TM
Sensor, warrants it to be
free from defects in material and workmanship for a period of twelve (12) months under
normal use and service. SSi’s obligation under this warranty is limited to repairing or
replacing, at its option, the sensor described herein, should failure occur within the
warranty period. The warranty period shall commence on installation of the sensor. If
premature failure occurs, the sensor must be returned in the complete, original
packaging to SSi. Upon receipt, SSi will conduct an examination as to the cause of
failure, at which time appropriate action will be taken. See more information on
arranging for shipment of the sensor below.
• There are no warranties, expressed or implied, by the distributors or representatives for
the SuperOX TM Sensor, except the expressed warranty against defects described above.
There will be no applicable warranty in the event of breakage resulting from thermal or
mechanical shock. Additionally there will be no applicable warranty for a sensor that has
been subjected to misuse or negligence, or was damaged in an accident. SSi shall in no
way be liable for special or consequential damages related to the use of this sensor.
• In the case of failure or malfunction, the user must call SSi at (800) 666-4330 to arrange
for shipment of the SuperOX TM Sensor to SSi. As part of arranging shipment, SSi will
issue a Return Materials Authorization (RMA) number. The product must be returned in
the original packaging. It is also recommended that the user fill out the Warranty Claim
Report that is sent with the new SuperOX TM Sensor.