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Troubleshooting – Dynex DX-E201 User Manual

Page 24

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Troubleshooting

Troubleshooting

If you are having problems with your network, check the following:

V

ERIFY

CABLE

CONNECTIONS

• Make sure that the computer(s) you are troubleshooting are connected

correctly.

• The network card must be connected to the network with Category 5 UTP

cables.

• Examine the network cables and make sure that they have not been

damaged.

• Make sure that no electromagnetic interference, like unshielded speakers

or appliances on the same circuit, is affecting your network.

• If you are using a hub, router, or switch, make sure that your network cables

are not plugged into the Uplink port. The Uplink port is only used when
connecting your hub to another hub or switch.

V

ERIFY

EACH

COMPUTER

S

IDENTIFICATION

• Make sure that each computer on your network has a unique computer

name.

• Make sure that all the workgroup name is identical for all computers on

your network. If one computer has a different workgroup name than the
others, that computer will not appear in the same workgroup view.

V

ERIFY

NETWORK

CARD

INSTALLATION

If your card is not installed correctly, including the network system software or
device drivers, you will not be able to access the network.

To verify that your card is correctly installed:

1 Open the Control Panel, then click or double-click the System icon. The

System Properties dialog box opens.

2 Click the Hardware tab, then click Device Manager. The Device Manager

window opens.

3 Double-click Network adapters to display the list of network adapters.

You should see Dynex DX-E201 CardBus PC Card.
If you see a yellow exclamation point or red “X” over the icon adjacent to
Dynex DX-E201 CardBus PC Card your network card is not installed
correctly or may have a problem. Double-click Dynex DX-E201 CardBus
PC Card
to read the explanation of the problem. This information will be
helpful if you need to contact Dynex technical support.

Dynex5x7-multi.book Page 24 Thursday, September 8, 2005 11:07 AM