Posiflex MS-5145 User Manual
Page 13

13
Symptoms
Possible Causes Solution
The unit scans 
but the data is 
not correct.
The unit’s 
configuration is 
not correct.
Make sure that the 
proper PC type AT, PS2 
or XT is selected. Verify 
the correct country code 
and data format is 
selected. Adjust the inter- 
character delay symptom.
The unit is 
transmitting 
each character 
twice.
The unit’s 
configuration is 
not correct.
Increase the interscan 
code delay setting. Adjust 
whether the F0 break is 
transmitted. It may be 
necessary to try this in 
both settings.
Alpha 
characters 
show as 
lower case.
The computer is 
in Caps Lock 
mode.
Enable the Caps Lock 
detect feature of the 
scanner to detect 
whether the PC is 
operating in Caps Lock.
Everything 
works except 
for a couple of 
characters.
These characters 
may not be 
supported by 
that country’s key 
look up table.
Try operating the 
scanner in Alt mode
RS232 Interface
The com port at 
the host is not 
working or not 
configured 
properly.
Check to make sure the 
baud rate and parity of 
the scanner and the port 
match and that the 
configuration is looking 
for ”RS232” data.
The unit 
powers-up OK 
and scans OK 
but does not 
communicate 
properly to the 
host. 
The cable is not 
connected to the 
proper com port.
Check to make sure 
the unit is connected to 
the correct com port on 
the host device.
The host is 
receiving data 
but the data 
does not look 
correct.
The scanner and 
host may not be 
configured for the 
same interface 
parameters.
Check the scanner and 
the host are configured 
for the same interface 
parameters.
Characters are 
being dropped.
Inter-character 
delay needs to be 
added to the 
transmitted output.
Add some inter-character 
delay to the transmitted 
output by using the 
MetroSelect Single-Line 
Configuration Guide.
