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Posiflex MS-5145 User Manual

Page 13

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13

Symptoms

Possible Causes Solution

The unit scans
but the data is
not correct.

The unit’s
configuration is
not correct.

Make sure that the
proper PC type AT, PS2
or XT is selected. Verify
the correct country code
and data format is
selected. Adjust the inter-
character delay symptom.

The unit is
transmitting
each character
twice.

The unit’s
configuration is
not correct.

Increase the interscan
code delay setting. Adjust
whether the F0 break is
transmitted. It may be
necessary to try this in
both settings.

Alpha
characters
show as
lower case.

The computer is
in Caps Lock
mode.

Enable the Caps Lock
detect feature of the
scanner to detect
whether the PC is
operating in Caps Lock.

Everything
works except
for a couple of
characters.

These characters
may not be
supported by
that country’s key
look up table.

Try operating the
scanner in Alt mode

RS232 Interface

The com port at
the host is not
working or not
configured
properly.

Check to make sure the
baud rate and parity of
the scanner and the port
match and that the
configuration is looking
for ”RS232” data.

The unit
powers-up OK
and scans OK
but does not
communicate
properly to the
host.

The cable is not
connected to the
proper com port.

Check to make sure
the unit is connected to
the correct com port on
the host device.

The host is
receiving data
but the data
does not look
correct.

The scanner and
host may not be
configured for the
same interface
parameters.

Check the scanner and
the host are configured
for the same interface
parameters.

Characters are
being dropped.

Inter-character
delay needs to be
added to the
transmitted output.

Add some inter-character
delay to the transmitted
output by using the
MetroSelect Single-Line
Configuration Guide.