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Posiflex MS-5145 User Manual

Page 12

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12

Troubleshooting Guide

The following guide is for reference purposes only. Contact a
customer service representative (see page 45) to preserve the
limited warranty terms.

Symptoms

Possible Causes

Solution

All Interfaces

No power is

being supplied

to the unit.

Check the transformer,

the outlet and power

strip. Make sure the

cable is plugged into

the unit.

The unit has

no LEDs, beep

or laser.

No power is

being supplied to

the unit from

host.

Some host systems

cannot supply enough

current to power the

Eclipse. A power

supply may be needed.

At power up the

unit beeps two

times and

alternately

flashes the

LEDs.

There is a ROM

failure.

A flash ROM upgrade

is required.

At power up the

unit beeps three

times

There is a non-

volatile RAM

failure.

At power up

there is a

continuous razz

tone.

There has been

a diagnostic

failure.

At power up

there is a razz

tone and the

green LED

flashes.

There is a VLD

failure.

At power up

there is a razz

tone and both

LEDs flash.

There is a

scanning

mechanism

failure.

Contact a customer

service representative.

The unit scans,

Communicates

and beeps twice.

The same

symbol

timeout is set

Adjust the same

symbol timeout for

a longer time.

The unit powers

up, but does not

beep.

The beeper may

be disabled or no

tone has been

selected.

Enable beeper and

select a tone.