Chapter 8 after-sale customer service – MultiDyne CTV-2000-FRX User Manual
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CTV-2000 Series Broadcast Transmitter Users’ Manual (REV 1.0)
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c. When the cleaned optical active connector screwed back to adapter, it should be noticed that we
should make force slowly to avoid china tube crack in the adapter.
d. The fiber active connector should be cleaned in two ends. If optical power is still low after clean,
cleaning the other end of the fiber is recommended. If optical power is still low after clean the two
ends, it is recommended that clean the inner adaptor. (Take care of the fiber when disassembly the
adaptor).
e. Use compressed air or degrease alcohol cotton to wash the adapter carefully. When use compressed
air, aim the muzzle at china tube of the adapter, clean the china tube with compressed air. When use
alcohol cotton, the insert direction need to be consistent, otherwise, user can’t reach a good clean
effect.
Notice:
1. Avoid laser aiming at the human body or eyes that can result in harm.
2. Assembly the fiber adaptor with gentle action to prevent the china tube inside the adaptor from
breaking up.
Chapter 8 After-sale customer service
a. Our commitment: One year free trouble fixing service and life-long customer service (1 year free
guarantee time start from the date indicated in products S/N attaching on side of products).
b. If the equipment failed, please contact immediately local dealer or our customer service centre.
c. Don’t try to fix the equipment trouble without the help from technician, it may lead to worse trouble.
d. Notice: There are adhesive tape seals on both sides of the case. Any unauthorized remove to this tape
seal by user will end our free customer service even in guarantee time.