DirecTV HIRD-D11 - Manual (Page 65)

THE DIGITAL SATELLITE RECEIVER’S MENU SYSTEM
P AGE 7-15
initialize it. Once the process has begun, your old access card will no longer allow viewing. You
should not interrupt the process once it has begun. An interruption could cause both the old and the
new card to become invalid. When the process is complete, your new access card will be usable, while
the old card will no longer be valid.
System Test
Whenever you experience a problem with your satellite system, you can use the SYSTEM TEST
screen, which runs a series of internal diagnostics that will provide
you with basic information about the status of your system.
Things to do in the SYSTEM TEST screen
Receiver Test
Depending on your test results, you may be able to remedy the problem yourself. For example, if your
Access Card is missing, verify that it is facing the right direction and try reinserting it. A “No Dial
Tone” message indicates that the phone line is in use or the digital satellite receiver is disconnected
from the phone line. If you cannot remedy a problem yourself, call your dealer or the Customer Care
Center at 1-800-274-8995 and provide the technician with a complete description of the problem and
the results of the system test. The technician will assist you with additional repair information and
instructions.
Cable Test
When Cable Test is selected the digital satellite receiver scans through all transponders a displays the
signal strength for each. If there are any detectable problems, you will be notified of the most likely
cause of the problem. Otherwise, you may simply find this test to be a convenient way to analyze your
signal quality.
SYSTEM TEST screen