Alcatel Pixi 4 4017 D - Manual (Page 57)

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15
Accessories ...............................
The latest generation of ALCATEL mobile phones offers a built-in handsfree
feature that allows you to use the telephone from a distance, placed on a table
for example. For those who prefer to keep their conversations confidential, an
earpiece is also available known as the headset.
1. Charger
2. Battery
3. Headset
Only use your telephone with the ALCATEL batteries, chargers and
accessories in your box.
16
Troubleshooting ..........................
Before contacting the service centre, you are advised to follow the instructions
below:
• You are advised to fully charge ( ) the battery for optimal operation.
• Avoid storing large amounts of data in your phone as this may affect its
performance.
• Use the FOTA (Firmware Over The Air) Upgrade tool to update your phone's
software. To access System updates, touch the Application tab from the
Home screen, then select System updates or touch Settings\About
phone\System updates.
Touch and the phone will search for the latest software. If you want to
update the system, touch the button, and when that’s finished, touch
to complete the upgrade. Now your phone will have the latest version of
the software. You should turn on data connection or Wi-Fi before searching
for updates. Settings for auto-check frequency are also available once you
restart the phone. If you have chosen auto-check, when the system discovers
the new version, a dialog will pop up to choose download or ignore, the
notification will also appear in status bar.
During FOTA downloading or updating, to avoid errors in locating the correct
update packages, do not change your default storage location.
• Use Factory data reset and Mobile Upgrade tool to perform phone
formatting or software upgrading (to reset factory data, hold down the
Power key and the Volume up key at the same time under power off mode).
ALL User phone data: contacts, photos, messages and files, downloaded
applications will be lost permanently. It is strongly advised to fully back up
the phone data and profile via Smart Suite before doing formatting and
upgrading.
• Please pay attention that after Factory data reset is performed you may
be requested to enter Google account credentials* that were used on this
device before Factory reset. Otherwise you will not be able to use the device.
If you don’t remember your Google account credentials please complete
Google account recovery procedure. In case you don’t succeed in it - please
apply to authorized repair center, but remember that it will not be regarded
as warranty case.