IHSE USA 473 Series DSXi KVM Extender - Manual (Page 38)

DSXi KVM Extender
38
2011-02-23
8.2 Video Jitter
Diagnosis Possible Reason Measure
Cable connection
interrupted
 Check connection, length and
quality of DVI-D cable to CPU
and to monitor, tighten cable
thumbscrews.
 Check connection, length and
quality of interconnect cables
between the units.
Incorrect video
display
Suboptimal transmission
parameters
 Execute Auto-Adjust (see
Chapter 6.1, Page 27).
 If necessary, manually adjust
parameters for monitor resolution
(see Chapter 5.1.1, Page 22) and
cable length (see Chapter 5.1.2,
Page 23).
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8.3 USB-HID Failure
Diagnosis Possible Reason Measure
Keyboard LEDs
Shift and Scroll
are flashing Keyboard in Command
Mode
 Press to leave Command
Mode.
CPU Unit:
LED USB
Status off No USB connection to
CPU
 Check connection of USB cable
to CPU, select another USB port
if necessary.
 Remove USB and power cable
and restart CPU. Connect power
cable first.
CON Unit:
LED USB
Status off Problems with USB
connection
 Check connection of USB cable
to USB-HID device.
 Remove DVI and power cable
and restart CON Unit. Connect
power cable first.
No USB-HID device
 Connect USB-HID device. USB device
without function
USB-HID device is not
supported  Contact dealer if necessary.
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