beautypg.com

Troubleshooting – Desa CHDV32NR User Manual

Page 29

background image

www.desatech.com

108661-01F

9

TROUbLESHOOTING

Continued

WARNING: If you smell gas

• Shut off gas supply.

• Do not try to light any appliance.

• Do not touch any electrical switch; do not use any phone in your building.

• Immediately call your gas supplier from a neighbor’s phone. Follow the gas

supplier’s instructions.

• If you cannot reach your gas supplier, call the fire department.

POSSIBLE CAUSE

1. Gas leak. See Warning statement

above

1. High or gusting winds

2. Low line pressure

3. Pilot is partially clogged

4. Inner vent pipe leaking exhaust gasses

into system

5. Glass too loose and air tight gasket leaks

in corners after usage

6. Bad thermopile or thermocouple

7. Improper vent cap installation

1. Gas leak. See Warning statement

above

2. Control valve defective

1. Gas leak. See Warning statement

above

1. Improper log placement

2. Air holes at burner inlet blocked

3. Burner flame holes blocked

ObSERVED PRObLEM

Fireplace produces unwanted odors

Fireplace shuts off in use

Gas odor even when control knob is in OFF

position

Gas odor during combustion

Dark residue on logs or inside of fireplace

REMEDY

1. Locate and correct all leaks (see Check-

ing Gas Connections, page 18)

1. Fireplace has been tested for up to 40

mph winds. However, extreme condi-

tions may occur. See Lighting Instruc-

tions on page 23

2. Contact local propane/LP or natural gas

company

3. Clean pilot (see Cleaning and Mainte-

nance, page 26)

4. Locate and correct all leaks (see Check-

ing Gas Connections, page 18)

5. Tighten glass

6. Replace faulty component

7. Check for proper installation and free-

dom from debris or blockage

1. Locate and correct all leaks (see Check-

ing Gas Connections, page 18)

2. Replace control valve

1. Locate and correct all leaks (see Check-

ing Gas Connections, page 18)

1. Properly locate logs (see Installing

Logs, Lava Rock, and Glowing Embers,

page 21)

2. Clean out air holes at burner inlets. Pe-

riodically repeat as needed

3. Remove blockage