Grandstream UCM6100 series Initial Setup Guide - Manual (Page 19)

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C ALL R OUTES
O UTBOUND R OUTES
In the UCM6100, an outgoing calling rule pairs an extension pattern with a trunk used to dial the pattern.
This allows different patterns to be dialed through different trunks (e.g., "Local" 7-digit dials through a
FXO while "Long distance" 10-digit dials through a low-cost SIP trunk). Users can also set up a failover
trunk to be used when the primary trunk fails.
Go to Web GUI->PBX->Basic/Call Routes->Outbound Routes to add and edit outbound rules.
• Click on "Create New Outbound Rule" to add a new outbound route.
• Click on
to edit the outbound route.
• Click on
to delete the outbound route.
• Click on
to move the outbound route up/down to arrange the priority of the outbound
rule. The outbound rule listed on the top has higher priority. When the dialing pattern matches two or
more outbound rules (for example, the same pattern is configured for 2 different trunks; or dialing out
1000 matches pattern 1xxx for trunk 1 and pattern 100x for trunk 2), the one listed on the top will be
used.
H OW TO C ONFIGURE AN O UTBOUND R OUTE
1. Click “Create New Outbound Rule”
2. Configure the name of the Calling Rule. For example, ‘Local’, ‘LongDistance’ and etc.
3. Create a dial Pattern. For 7 digit dialing (Local) the pattern will look like this: XXXXXXX
This means that any 7 digits will use this route. For 10 digit dialing the pattern would look like this:
NXXNXXXXXX. If a ‘1’ is required before dialing out, the dial patter can be configured in this
manner: 1NXXNXXXXXX.
In this example, the dial pattern is going to be created for local 7 digit dialing so the pattern is
XXXXXX
4. Next, set a “Privilege Level”. There are 4 Privilege Levels; Internal, Local, National, International.
Internal is the lowest level of security where as international is the highest level of security.
The way that Privilege Levels are used could be thought of as door locks. Extensions are granted
with “Permissions” that can be seen as keys. If an Extension is configured with an Internal
permission, it CANNOT access an outbound route with a Privilege level of Local, National and
International. A user configured with National permission can access routes that have a Privilege
Level of Internal, Local, National, but not International.
5. The pattern that was configured is a 7 digit dialing pattern. For “Use Trunk” select the Analog Trunk
or select the desired trunk for this particular dial pattern. For long distance calls, it may be cost
effective to route the calls to SIP trunk versus going through a local PSTN line.
6. Click “Save” and then click on “Apply Changes” at the top.