Freecom DVB T USB STICK - Manual (Page 32)

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Freecom DVB-T USB Stick
GB
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6. When error dialog box pops up or black screen appears
a. Might be resulted from poor signal quality, Freecom DVB-T Stick doesn’t receive
enough data of program or does receive wrong data. Please check the connection
between Freecom DVB-T Stick and the antenna.
b. Please check the driver of VGA card or on board VGA chip.
c. Please make sure your operation system is Microsoft Windows 2000(SP4)/ XP(SP1)
or higher.
d. Please install Microsoft DirectX9.0 and Media Player 7.0 or higher version.
7. Video is playing but Audio is failed
Please check the sound card or the volume setting.
8. Failed to play program
a. Make sure you have installed Sound Card Driver and the Sound Card is working.
b. Please note that no matter if you want to listen to the audio or not, the sound card
and its driver must be installed. Please check the signal quality and strength.
9. When playing program, audio is ok, but screen is blank. Why?
Please make sure your VGA driver and Microsoft DirectX9.0 were installed correctly.
10. DTV Mpeg2 video playback on Notebook PCs is not smooth
MPEG2 video playback consumes lots of CPU power. To get better performance,
please make sure “Power-saving” mode of the Notebook PC is disabled and the CPU
should run at its maximum frequency.
11. The Remote controller does not work. DTV USB Receiver does not
react to the key presses.
DVB-T PenType Receiver window must be the “focus” window to receive the remote
controller input. You might click on the caption of DVB-T PenType Receiver window,
then try again.