Formax FD 382 / FD 38X - Manual (Page 26)

TROUBLE-SHOOTING
TROUBLE POSSIBLE CAUSE REMEDY
Control panel lights are not
illuminated.
No power at the wall outlet.
No power to the machine inlet.
No power to the control panel.
Internal electrical failure
Check wall outlet.
Check power cord for frayed/broken wires.
Press the button on the circuit breaker.
Call for service.
Fold table stop not moving
when “Test”/ “Start” is
pressed.
Fold table is not plugged in.
Electrical or mechanical failure
Plug in fold table.
Call for service.
“Cover Open” is displayed. Cover open
Magnetic switch is broken.
Close cover.
Call for service.
“Paper out “ is displayed. In-feed tray is empty. Place documents on the in-feed tray.
“Paper Jam” is displayed. Paper misfeed
Paper jammed at exit of folder
Reload paper and press “Counter Reset”
button.
Remove paper and press “Counter Reset”
button.
Black marks on the folded
paper.
In-feed tires, separator, and/or
fold rollers are dirty.
Clean the parts with approved roller cleaner
and rejuvenator.
Fold is skewed. In-feed tray is out of
adjustment.
Turn skew adjuster knob to remove the skew.
Stacker belts do not turn. Broken drive belt, worn drive
gear.
Call for service.
Documents are wrinkled or
crunched.
Fold tables are not inserted
correctly.
Piece of paper or other material
is stuck in the fold table.
Remove and reinstall fold tables. Be sure
they’re properly positioned.
Remove object from the fold table.
In-feed tray lever does not
work
Broken spring Call for service.
Double feeding forms Documents stuck together
More tension is needed
Feed tire or separator worn
Jog forms to remove static electricity.
Adjust the infeed tension lever
Call for service
Not feeding documents Feed tire is dirty
Feed tire or separator worn
Clean feed tire
Call for Service
Power loss Circuit Breaker tripped
Under adverse conditions,
power input level may drop
below acceptable limits
Press black reset button on back of machine.
When power is restored, turn off machine, then
turn on again to restore normal operations.
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