equinux VPN Tracker 5.4.4 - Manual (Page 38)

‣ If it supports neither IPSec Passthrough nor NAT-Traversal,
you probably have to exchange the local router
Please refer to “IPSec Explained“ for details on VPN traffic and
NAT-Traversal.
Application Firewall
When using Mac OS X 10.5.1 or later with the application
firewall enabled, you need to allow VPN Tracker to establish a
connection explicitly. The option “Allow only essential services”
will keep VPN Tracker from working properly.
Creating a Technical Support Report
If you cannot figure out how to solve the problem with the
help of the log hints and/or the VPN Environment Manager,
you should send a Technical Support Report (TSR) to equinux
Support.
To create a Technical Support Report:
‣ Click the yellow triangle next to the connection slider
‣ Click the TSR button below the log
‣ Select the options as indicated on the screenshot below
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