equinux VPN Tracker 5.4.4 - Manual (Page 36)

Troubleshooting
Sometimes, your connection might not work as
expected.
There are two major issues which can keep a connection from
being established: incorrect configuration and local routers not
compatible with VPN traffic.
Before contacting your network administrator or equinux
technical support, please take a look at the connection’s log
file.
Known Limitations
There are some limitations of a VPN connection compared to a
direct connection to a Private Network.
‣ Bonjour: As Bonjour Chat is not supported over a VPN
tunnel, you’ll need to use iChat server in order to chat
remotely.
‣ Browsing the network: You can’t “browse” the remote
network as you’re normally used to. You need to connect to
each machine manually, using its IP address or hostname.
These limitations are not bugs, but inherent to the
technologies involved.
Connection Log
Please do the following:
‣ Click the yellow triangle next to the slider
VPN Tracker will display the connection log and describe in
plain English what went wrong.
Log Levels
If you’re familiar with the details of IPSec, you can also increase
the log level.
To see more information in the connection log:
‣ Select a connection
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