Entone Hydra HD A-Series - Manual (Page 49)

Copyright     2007 Entone, Inc. All rights reserved
47
Chapter
15
15.1 Troubleshooting the Hydra
This section describes some of the most common problems that might be encountered when installing
Hydra HD, and the solutions to those problems.
Symptom Remedy Reference
Remote controls
do not work • Check batteries are correctly loaded.
• Check remote control is registered. In case of
doubt, register the remote control again.
• You may be experiencing interference from
objects near the remote control antenna.
Follow instruction in section 9.3 for
improvements.
Section 10 – Remote
Controls
Remote controls
cannot control
the
programmed
devices • Device manufacturers may change their
device codes or no device code can be found
in the Universal Remote Control User’s
Guide. Try searching the device code
according to the procedures listed in the
Universal Remote Control User’s Guide. Hydra HD Quick
Reference Guide
Universal Remote
Control User’s Guide
URC PLUS User’s Guide
Standby
indicator at the
front panel not lit
The power supply to the box is probably not
working:
• Check that the AC/DC adapter is connected
properly to the DC INPUT connector.
• Check that there is power from the power
source.
• Make sure you have pressed the Standby
button at the top of the box and that the
Standby / On light is green.
Section 9 – Powering up
Hydra
Standby
indicator on the
front panel stays
orange for more
than 60 seconds
• Check that the ADSL cable is properly
connected between the ADSL connector and
the ADSL modem. The ADSL Link indicator
should be orange and steady.
• Check that the ADSL modem is properly
connected to the telephone socket.
Section 7 – Powering up
Hydra
Standby
indicator turns
green; no
picture on the
primary TV
• Check that the video output connector of the
Hydra HD is properly connected to the input
connector of the primary TV.
• “TV OUT” or “MATV OUT” (coaxial
connection): the TV set should be set to
channel 10.
• Composite, S-VIDEO, Component or HDMI
connection: the TV set should be set to the
correct input mode for the signal.
• Component or HDMI connection: the
resolution selected in Hydra HD is supported
by your TV.
Section 4 – Connecting
the Primary TV