Powerwagon-pro, Year limited warranty, Terms and conditions – DR Power 8.25 Pro Power Wagon (February 2007 - February 2009) User Manual
Page 53: Customer service hotline
CALL TOLL-FREE 1-800-DR-OWNER
49
2-Year Limited Warranty
Terms and Conditions
The DR
®
POWERWAGON-PRO is warranted for two (2) years against defects in materials or workmanship when put to
ordinary and normal consumer use; ninety (90) days for any other use. The Engine manufacturer warrants the Engine
separately.
For the purposes of all the above warranties, “ordinary and normal consumer use” refers to non-commercial residential
use and does not include misuse, accidents, or damage due to inadequate maintenance.
Country Home Products, Inc. (home of DR
®
Power Equipment) certifies that the DR
®
POWERWAGON-PRO is fit for
ordinary purposes for which a product of this type is used. Country Home Products, Inc. however, limits the implied
warranties of merchantability and fitness in duration to a period of two (2) years in consumer use, ninety (90) days for
any other use.
The 2-Year Limited Warranty on the DR
®
POWERWAGON-PRO starts on the date the machine ships from our factory.
The 2-Year Limited Warranty is applicable only to the original owner.
The warranty holder is responsible for the performance of the required maintenance as defined by the manufacturer's
owner's manuals. The warranty holder is responsible for replacement of normally wearing parts such as the Drive
Belts, Battery, Brake Pads, Filters, and Spark Plug. This warranty does not cover attachments and accessories to the
machine.
During the warranty period, the warranty holder is responsible for the machine transportation charges, if required.
During the warranty period, warranty parts will ship by standard method at no charge to the warranty holder. Expedited
shipping of warranty parts is the responsibility of the warranty holder.
SOME STATES DO NOT ALLOW LIMITATIONS ON THE LENGTH OF IMPLIED WARRANTIES, SO THE ABOVE
LIMITATIONS MAY NOT APPLY TO YOU.
Country Home Products, Inc. shall not be liable under any circumstances for any incidental or consequential damages
or expenses of any kind, including, but not limited to, cost of equipment rentals, loss of profit, or cost of hiring services
to perform tasks normally performed by the DR
®
POWERWAGON-PRO.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
Customer Service Hotline
Country Home Products, Inc.’s objective is to have 100% satisfied customers. For that reason, we operate a 6-day-a-
week Technical Service Department for our Owners. You can access a Representative by dialing our TOLL-FREE
Hotline at 1-800-DR-OWNER (376-9637). The sole job of our well-trained and friendly folks is to ensure that you get any
help you need in a timely fashion. They are there to answer all your questions including: (1) inquiries on any of the
above warranties, (2) inquiries about replacement parts, or (3) your questions regarding service, maintenance, and
operation.
Our Customer Service Representatives will also be happy to answer any of your questions regarding the separate
warranties on all Engines. However, to obtain service, repair, or replacement of any Engine within the period covered
by the manufacturer’s limited warranty, follow the instructions and warranty information specifically pertaining to those
items provided by their separate manufacturers.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU ALSO HAVE OTHER RIGHTS, WHICH VARY
FROM STATE TO STATE.
DR
®
POWERWAGON-PRO