Devolo dLAN TV Sat - Manual (Page 23)

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Initial use 23
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devolo dLAN TV Sat
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The red Connect LED on the tuner is not illuminated.
ቢ The Connect LED is illuminated only if CyberLink TV Enhance has been
started on exactly one computer in the network. After you exit the program,
the light goes out.
ባ It is possible that the dLAN TV Sat is already being used by another computer
in the network. You can only use the adapter with one computer at a time.
ቤ Check whether the driver software is installed on the computer.
ብ Check whether a firewall (on the local computer or on the network) is block-
ing a connection to the dLAN TV Sat.
No stations are found during the channel search.
ቢ The satellite antenna is not aligned correctly. Check the installation, for
example using a regular receiver and a television.
ባ Check the coax cable between the LNB of the antenna and the dLAN TV Sat.
ቤ A firewall blocks transmission of data between the dLAN TV Sat and the
computer. If using a firewall other than the built-in Windows firewall (e.g.
in the network), make sure that ports 51793 to 51796 (UDP) are enabled.
The picture is jerky or has interference.
ቢ Check that the antenna is pointed towards the satellite correctly.
ባ Depending on the satellite, you may be in the fringe area of the satellite's
coverage, in which reception is weaker.
ቤ Depending on the antenna size and quality, the weather (e.g. drizzle) can
have a negative effect on reception.
Reception of HD stations (DVB- S2) stutters, though all other stations
are received properly.
ቢ The dLAN LED on the power supply of the dLAN TV Sat should be illuminated
in green. If this control lamp is illuminated in orange or red, the throughput
level in the dLAN is not sufficient.
ባ Test the throughput (e.g. using devolo Informer). For interference-free
reception of a DVB-S2 channel, the throughput should be at least 16 Mbps.
ቤ Check the alignment of the antenna and readjust it if necessary.