DC Power Technologies FS5 - Owners Manual - Manual (Page 20)

20
Service & Warranty
Service
If both the RED and GREEN indicators are flashing there has been an
Urgent Alarm that has prevented the charge cycle from completing. Take
note of the error displayed on the display and contact your servicing battery
dealer or call DC Power Technolgoies (DCPT) at 1-844-ECO-CHRG for
assistance.
If the RED indicator is flashing, but the GREEN indicator is on steadily, the
charge has completed satisfactorily but with a Non-Urgent Alarm. Contact
DCPT only if this is occurring on a regular basis.
Warranty
DCPT warrants that the product is free from defects in material and
workmanship and agrees to remedy any defect (or at its option replace the
product) for a period of one year from the date of purchase. This warranty
covers both parts and labour. Parts may be replaced under this warranty
with new or remanufactured parts.
This warranty will not apply to any product that has been improperly
installed, misused, abused, used in ways the product was not designed,
altered or repaired in any way which may affect the performance or
reliability of operation, sustained damage by power surges or electrical
storms, or sustained shipping damage, or repaired by any unauthorised
repair center.
Please contact DCPT Customer Service to obtain a Returned Materials
Authorisation (RMA) prior to shipping any products for repair. All shipments
must be shipped prepaid and include proof of the date of your original
purchase. Please include your name, address, phone number, email
address and a brief description of the problem.
DCPT makes no other warranties, express or implied, including any
warranty of fitness for a particular purpose. In no event shall DCPT be
responsible for indirect or consequential damages or lost profits even if
DCPT has been advised of the possibility of such damages. DCPTQs sole
obligation shall be the repair or replacement of a nonconforming product.