Daktronics G-100-7.6-R - Manual (Page 28)

Maintenance and Troubleshooting 4-8
2. Driver Packaging Instructions: Drivers should be placed in a static-free enclosure
for return shipping. An anti-static convoluted foam packing is available from
Daktronics (part number PK-1135). The shipping box (Daktronics part number PK-
1006) should be used along with the foam.
3. Where to Send: Contact your local representative prior to shipment to acquire a
Return Material Authorization Number (RMA#). This will speed up the repair of
your unit.
When returning defective items under the exchange program, please use the UPS Blue
Return Tags found in the package containing the exchange unit sent from Daktronics.
This will speed up the transaction and help avoid confusion when the part is returned
to Daktronics. The defective item must be returned within 15 days of receiving a
replacement part. Using the UPS Blue Return Tag immediately will eliminate the
possibility of late charges being assessed against your account.
Mail: Daktronics, Inc., Customer Service
PO Box 5128
331 32 nd Avenue
Brookings, SD 57006
Phone: Toll Free: 1-800-843-9879
or
1-605-697-4400
Customer Service Fax: 1-605-697-4444
E-Mail: [email protected]
4.8 Daktronics Warranty and Limitation of Liability
Daktronics Warranty and Limitation of Liability information is located in Appendix B. The Warranty is
independent of Extended Service agreement and is the authority in matters of service, repair, and
display operation.