Daktronics DF-12xx User Manual
Page 47
Maintenance and
4-15
Troubleshooting
working days from the invoice date, you will be credited for the amount on the
second invoice, minus a restocking fee.
To avoid a restocking charge, please return the defective equipment within 30
days from the invoice date.
Daktronics also offers a Repair and Return program for items not subject to
exchange.
Return Materials Authorization: To return parts for service, contact your local
representative prior to shipment to acquire a Return Material Authorization (RMA)
number. If you have no local representative, call the Daktronics Help Desk for the
RMA. This expedites repair of your component when it arrives at Daktronics.
Packaging for Return: Package and pad the item well so that it will not be
damaged in shipment. Electronic components such as printed circuit boards should
be installed in an enclosure or placed in an antistatic bag before boxing. Please
enclose your name, address, phone number and a clear description of symptoms.
This is how to reach us:
Mail: Customer
Service
Daktronics,
Inc.
PO Box 5128
331 32nd Ave
Brookings SD 57006
Phone: Daktronics Help Desk: 877-605-1113 (toll free)
or
605-697-4034
Fax: 605-697-4444
E-mail: [email protected]