Customer service – Comtech EF Data D&I User Manual
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D&I
Revision 0
Preface
MN/D-I.IOM
iii
Reporting Comments or Suggestions Concerning this Manual
Comments and suggestions regarding the content and design of this manual will be
appreciated. To submit comments, please contact the EFData Customer Service
Department according to the following information.
Customer Service
Contact the EFData Customer Service Department for:
• Product
support
• Information on returning a product
• Information on upgrading a product
• Product
training
• Reporting comments or suggestions concerning manuals
An EFData Customer Service representative may be reached at:
EFData Corporation
Attention: Customer Service Department
2105 West 5th Place
Tempe, Arizona 85281 USA
(602) 968-0447
(602) 921-9012 FAX
or, E-Mail can be sent to the Customer Service Department at:
To return an EFData product (in-warranty and out-of-warranty) for repair or replacement:
1. Request a Return Material Authorization (RMA) number from the EFData
Customer Service Department.
Be prepared to supply the Customer Service representative with the model
number, serial number, and a description of the problem.
2. To ensure that the product is not damaged during shipping, pack the product in
its original shipping carton/packaging.
3. Ship the product back to EFData. (Shipping charges should be prepaid.)
For more information regarding the warranty policies, refer to the disclaimer page
located behind the title page.