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DirecTV DVR39 User Manual

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C h a p t e r 8

T r o u b l e s h o o t i n g

How does my TiVo Suggestions list get generated? How does it know what I like?

• Your personal TV preferences are based on programs you have rated with THUMBS

UP and THUMBS DOWN. Also, any program you record that does not already have a
Thumb rating is automatically given one THUMB UP.

TiVo Suggestions isn’t making accurate suggestions for me.

• If you haven’t had your DVR for very long, give it time. It may take a week or two of

use before your personal preference profile has enough data to make interesting
suggestions. The more you press THUMBS UP and THUMBS DOWN and the more
programs you record, the better TiVo Suggestions will be.

If other members of your household are pressing THUMBS UP on shows you don’t
care for, and vice versa, you may find TiVo Suggestions is making some suggestions
that you like, and some that are more appropriate for other members of your
household.

Will I lose my personal preferences and my programs if I lose power temporarily?

• No, everything is saved—your personal preferences, your To Do List, and your Now

Playing List programs—regardless of the length of time you have lost power. The only
thing you might miss is a recording that was scheduled to occur during the time the
power was out.