Beurer GL 50 (mg/dL) - Manual (Page 34)

34 Beurer GL50 mg/dL
Problem: device does not switch on
Cause Solution
Batteries empty. Replace batteries.
Incorrectly inserted or missing batteries. Check whether the batteries have been in-
serted correctly (see “4.1. Removing the bat-
tery insulation strips, replacing the batteries”
on page 14).
Test strip inserted incorrectly or not completely. Firmly insert the test strip into the slot on the
device with the contacts first. Make sure that
the front of the test strip is facing you (see “Test
strip” on page 13).
Device faulty. Contact Customer Services.
Problem: the test does not start after inserting the test strip into the device and applying
blood.
Cause Solution
Insufficient blood or test strip not filled cor-
rectly.
Repeat test using a new test strip and a larger
drop of blood.
Faulty test strip. Repeat the test using a new test strip.
Blood was applied while the device was
switched off.
Repeat the test using a new test strip and only
apply blood when flashes.
The basic settings of the device have been
changed and these changes were not com-
pleted (see “4.2 Making and changing basic
settings” on page 15).
Remove the test strip and press the ON/OFF
button until “0FF” is displayed.
Repeat test.
Device faulty. Contact Customer Services.