BECKHOFF IPxxxx-B520 - Manual (Page 37)

Appendix
IPxxxx-B520 34
11 Appendix
11.1 Support and Service
Beckhoff and their partners around the world offer comprehensive support and service, making available fast
and competent assistance with all questions related to Beckhoff products and system solutions.
11.1.1 Beckhoff's branch offices and representatives
Please contact your Beckhoff branch office or representative for local support and service on Beckhoff prod-
ucts!
The addresses of Beckhoff's branch offices and representatives round the world can be found on her internet
pages: http://www.beckhoff.com
You will also find further documentation for Beckhoff components there.
11.2 Beckhoff Headquarters
Beckhoff Automation GmbH
Eiserstr. 5
33415 Verl
Germany
phone:
+ 49 (0) 5246/963-0
fax: + 49 (0) 5246/963-198
e-mail: [email protected]
web: www.beckhoff.com
11.2.1.1.1 Beckhoff Support
Support offers you comprehensive technical assistance, helping you no only with the application of individual
Beckhoff products, but also with other, wide-ranging services:
•
support
•
design, programming and commissioning of complex automation systems
•
and extensive training program for Beckhoff system components
hotline: + 49 (0) 5246/963-157
fax: + 49 (0) 5246/963-9157
e-mail: [email protected]
11.2.1.1.2 Beckhoff Service
The Beckhoff Service Center supports you in all matters of after-sales service:
•
on-site service
•
repair service
•
spare parts servive
•
hotline service
hotline: + 49 (0) 5246/963-460
fax: + 49 (0) 5246/963-479
e-mail: [email protected]