4 faults – BECKHOFF CX9020 User Manual
Page 43
Error handling and diagnostics
5.4
Faults
Please also refer to the Safety instructions section.
Possible faults and their correction
Fault
Cause
Measures
no function after the Embedded PC
has been switched on
no power supply for the Embedded
PC
other causes
1. Check fuse
2. Measure voltage at connection,
check plug wiring
Call Beckhoff support
Embedded PC does not boot fully
Hard disk damaged (e.g. due to
switching off while software is
running), incorrect setup,other
causes
Check setup Call Beckhoff support
Computer boots, software starts,
but control does not operate
correctly
Cause of the fault is either in the
software or in parts of the plant
outside the Embedded PC
Call the manufacturer of the
machine or the software.
µSD card access error
Faulty µSD card, faulty card slot
Use a different µSD card to check
the card slot Call Beckhoff support
Embedded PC only works partially
or temporarily
Defective components in the
Embedded PC
Call Beckhoff support
Please make a note of the following information before contacting Beckhoff service or support:
1. Precise device ID: CXxxxxxxxx
2. Serial number
3. Hardware version
4. Any interfaces (N030, N031, B110, ...)
5. TwinCAT version used
6. Any components / software used
The quickest response will come from support / service in your country. Therefore please contact your
regional contact. For details please refer to our website at
CX9020
43
Version 1.1