BECKHOFF C3620 - Manual (Page 21)

Troubleshooting
Troubleshooting
Please also refer to chapter General instructions .
i
Note
Pixel errors in the TFT display are production-caused and represent
no complaint-reason!
Fault correction
Fault Cause Procedure
Nothing happens after the Industrial
PC has been switched on
No power supply to the Industrial
PC
Other cause Check power supply cable
Call Beckhoff Service
The Industrial PC does not boot
fully CD in drive (optional).
Setup settings are incorrect
Other cause Remove CD and press any
key
Check the setup settings
Call Beckhoff Service
Computer boots, software starts,
but control does not operate
correctly Cause of the fault is either in the
software or in parts of the plant
outside the Industrial PC Call the manufacturer of the
machine or the software
Error during CD access Faulty CD
Faulty disk drive Check the disk in another
disk drive
Call Beckhoff Service
The Industrial PC functions only
partially or only part of the time, e.g.
no or dark picture, but disk drive
responds when switching on Defective components in the
Industrial PC Call Beckhoff Service
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