Troubleshooting, Maintenance, Problem: possible cause: remedy – Avalon Firestyles Salish-1999 to 2000 User Manual
Page 23: Troubleshooting steps

Maintenance
23
Travis Industries
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8
Start the pilot and turn on the main burner. The flames should be orange/yellow and not touch the top
of the firebox. If the pilot or main burners do not burn correctly, contact your dealer for service.
Monitor the blower operation.
9
Remove any debris or vegetation near the vent termination. Contact your dealer if any sooting or
deterioration is found near the vent termination.
Troubleshooting Steps
Problem:
Possible Cause:
Remedy:
Pilot Will Not Light
A gas shut off valve is turned off ......................
The gas control knob isnÕt turned to ÒPILOTÓ .......
The valve control knob isnÕt pushed in ...............
The igniter wasnÕt pressed repeatedly ...............
No spark from igniter......................................
Check all gas shut off valves
See ÒStarting the Pilot FlameÓ Pg 19
See ÒStarting the Pilot FlameÓ Pg 19
See ÒStarting the Pilot FlameÓ Pg 19
Igniter Faulty - Contact your Dealer
Main Burners Will Not
Start
The pilot flame has gone out ............................
The gas control valve is turned to ÒPILOTÓ or ÒOFFÓ
The ON/OFF switch is turned to ÒOFFÓ ...............
The remote control is not working correctly.........
The thermostat is disconnected or set too high ...
See ÒStarting the Pilot FlameÓ Pg 19
See ÒStarting the Pilot FlameÓ Pg 19
Turn the ON/OFF switch to ÒONÓ
Replace the batteries
Set the thermostat to a lower
temperature
Remote Control Does
Not Work
The pilot light has gone out..............................
The gas control valve is turned to ÒPILOTÓ or ÒOFFÓ
The ON/OFF switch is turned to ÒOFFÓ ...............
The remote is too far away from the heater .........
The remote control receiver is turned ÒOFFÓ ........
One of the two remote control batteries is dead ...
See ÒStarting the Pilot FlameÓ Pg 19
See ÒStarting the Pilot FlameÓ Pg 19
Turn the ON/OFF switch to ÒONÓ
Use the remote closer to the heater
See the remote control instructions
See the remote control instructions
Thermostat Does Not
Work
The pilot flame has gone out ............................
The gas control valve is turned to ÒPILOTÓ or ÒOFFÓ
The ON/OFF switch is turned to ÒOFFÓ ...............
The thermostat is set too high..........................
See ÒStarting the Pilot FlameÓ Pg 19
See ÒStarting the Pilot FlameÓ Pg 19
Turn the ON/OFF switch to ÒONÓ
Set the thermostat to a lower
temperature
Blower Does Not
O p e r a t e
Make sure blower control is turned ÒONÓ
The heater is not getting electricity ...................
The heater is not up to temperature...................
See ÒAdjusting Blower SpeedÓ Pg. 21
Make sure it is plugged in and the
outlet is providing electricity
See ÒOperating Your HeaterÓ
Flames Are Too Blue
The heater has just been started ......................
This is normal - see ÒStarting the
Heater for the First TimeÓ
Flames Are Too Short
(Under 6Ó)
The flame height may be turned too low..............
Turn the flame height to ÒHIÓ -
See ÒAdjusting the Flame HeightÓ