Troubleshooting, Roubleshooting – Avalon Firestyles Chelan DV-1996 to 1999 User Manual
Page 27
T
ROUBLESHOOTING
P
AGE
27
Problem:
Possible Cause:
Don't Call for Service
Until You:
Pilot Will Not Flame
A gas shut off valve is turned off
The gas control knob isn't turned to "PILOT"
The valve control knob isn't pushed in
The igniter wasn't pressed repeatedly
Check all gas shut off valves
See "Starting the Pilot Flame" Pg 23
See "Starting the Pilot Flame" Pg 23
See "Starting the Pilot Flame" Pg 23
Main Burners Will Not
Start
The pilot flame has gone out
The gas control valve is turned to "PILOT" or "OFF"
The ON/OFF switch is turned to "OFF"
The remote control is not working correctly
The thermostat is disconnected or set too high
See "Starting the Pilot Flame"
Pg 23
See "Starting the Pilot Flame"
Pg 23
Turn the ON/OFF switch to "ON"
Replace the batteries
Set the thermostat to a lower temperature
Remote Control Does
Not Work
The pilot light has gone out
The gas control valve is turned to "PILOT" or "OFF"
The ON/OFF switch is turned to "OFF"
The remote is too far away from the heater
The remote control receiver is turned "OFF"
One of the two remote control batteries is dead
See "Starting the Pilot Flame"
Pg 23
See "Starting the Pilot Flame"
Pg 23
Turn the ON/OFF switch to "ON"
Use the remote closer to the heater
See the remote control instructions
See the remote control instructions
Thermostat Does Not
Work
The pilot flame has gone out
The gas control valve is turned to "PILOT" or "OFF"
The ON/OFF switch is turned to "OFF"
The thermostat is set too high
See "Starting the Pilot Flame"
Pg 23
See "Starting the Pilot Flame"
Pg 23
Turn the ON/OFF switch to "ON"
Set the thermostat to a lower temperature
Blower Does Not
Operate
The heater is not getting electricity
The heater is not up to temperature
Check the outlet switch
See "Operating Your Heater"
Flames Are Too Blue
The heater has just been started
This is normal - see "Starting the Heater
for the First Time"
Flames Are Too Short
(Under 6")
The flame height may be turned too low
Turn the flame height to "HI" -
See "Adjusting the Flame Height"