ART Pro Audio SGX LT - Guitar Preamp with F/X - Manual (Page 25)

WARRANTY & SERVICE INFORMATION
LIMITED WARRANTY
Warranty service for this unit will be provided by Applied Research & Technology,
Inc. in accordance with the following warrant statement.
Applied Research & Technology, Inc. warrants to the original purchaser that this
product and the components thereof, will be free from defects in workmanship and
materials for a period of one year from the date of purchase. Applied Research &
Technology, Inc. (ART) will, without charge, repair or replace, at its option,
defective product or component parts upon prepaid delivery to the factory service
department or authorized service center, accompanied by proof of purchase date in
the form of a valid sales receipt.
EXCLUSIONS: This warranty does not apply in the event of misuse or abuse of the
product or as a result of unauthorized alterations or repairs. This warranty is
void if the serial number is altered, defaced, or removed.
ART reserves the right to make changes in design or make additions to or
improvements upon this product without any obligation to install the same on
products previously manufactured.
ART shall not be liable for any consequential damages, including without
limitation damages resulting from loss of use. Some states do not allow
limitation of incidental or consequential damages, so the above limitation or
exclusion may not apply to you. This warranty gives you specific rights and you
may also have other rights which vary from state to state.
For units purchased outside The United States, service will be provided by an
authorized distributor of Applied Research & Technology, Inc.
SERVICE
The following information is provided for the unlikely event your unit requires
service.
1) Be sure the unit is the cause of the problem. Check to make sure the unit has
power supplied, all cables are connected correctly and the cables themselves are
in working condition.
2) If you find the unit to be at fault, write down a description of the problem
including how and when the problem occurs.
3) Call the factory for a Return Authorization (RA) number.
4) Pack the unit in it's original carton or a reasonable substitute. The packing
box is not recommended for a shipping carton. Put the packaged unit in another
box for shipping. Print the RA number clearly under the address.
5) Include with your unit: a return shipping address (We cannot ship to a P.O.
Box), a copy of your purchase receipt, a daytime phone number, and the
description of the problem.
6) Ship the unit to:
APPLIED RESEARCH & TECHNOLOGY, INC.
215 TREMONT STREET
ROCHESTER, NY 14608
ATTN: REPAIR DEPARTMENT
RA # ___________________
7) Contact our customer service department at (716) 436-2720 for your Return
Authorization number or questions regarding repairs. Customer Service hours are
9:00 AM to 4:00 PM Eastern Time, Monday through Friday.
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