ARRIS Timbuktu for Windows v9.0.4- Getting Started Guide - Manual (Page 5)

| 5
Chapter 1: Introduction and Feature Overview
Welcome to Timbuktu for Windows™, version 9.0!
Timbuktu gives you total access to your network. Computers across the country and around the world—
Windows and Macintosh—are now as accessible to you as the computer sitting on your desk! You can use
Timbuktu to control and observe other computers, transfer files, and send instant messages.
What Timbuktu Can Do for You
When you’re at the office, Timbuktu runs over your organization’s local network for easy conferencing
and information sharing. When you’re home or traveling, you can use Timbuktu to take direct control of
your office computer.
Once you connect to a remote computer with Timbuktu, you can run software at its normal speed, dra-
matically decreasing network-related delays of applications such as relational databases and electronic
mail. Timbuktu gives you full access to remote resources, but transfers only screen, keyboard, and
mouse information—you don’t have to move large amounts of data over slow network connections.
With Timbuktu, you can
• Save technical support time and money by taking control of a remote user’s computer and solving
the problem without leaving your desk.
• Train employees and customers alike for a fraction of the usual time and cost. Demonstrate the lat-
est applications or products while a remote user watches. Then observe and help as the user prac-
tices. Provide individual attention for all remote trainees, and save the time and expense of travel.
• Work remotely from wherever you are. Harness the power of remote control to share information,
transfer files, access databases, and send messages across your network. You’ll discover many ways
to work easier and smarter.
• Collaborate with remote colleagues in real time. Share screens, documents, and information with
both Windows and Macintosh computers, and use text-based conferencing to confer with your col-
leagues as you work.
• Run “LAN-locked” network applications such as databases without the frustration of slow run-time
over remote links. Applications run on the remote computer, not across your network, reducing pro-
cessing time dramatically.
• Protect your own computer from unauthorized access. You can grant custom combinations of
Timbuktu services to individual NT User and Registered User accounts, allow access only when you
approve it, or prevent all incoming Timbuktu connections.