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Using screen-sharing services, Working with the capture frame, Receiving messages – ARRIS Timbuktu for Windows v9.0.4- Getting Started Guide User Manual

Page 48: Using screen-sharing services receiving messages

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Chapter 7: Managing the Timbuktu Host

The Ask for Permission dialog box provides the name of the computer requesting the connection and the
service that the remote user wishes to use. Click OK to accept the connection, or click Cancel to deny
the remote user’s request.

Using Screen-Sharing Services

Timbuktu’s Control and Observe services allow the greatest interaction between the host and guest
users. As the host of an incoming Observe session, you still have complete control of your own com-
puter; you may be giving a presentation or performing a demonstration. As the host of a Control session,
you may wish to closely monitor the activity of the incoming user on your computer. You still have the
final level of control: you may disconnect the other user at any time. For additional security, however,
you may also use the Capture Frame to constrain the other user’s activity to only a certain area of your
desktop.

If a remote user is controlling or observing your computer while Timbuktu is minimized, the regular Tim-
buktu icon in the system tray on the taskbar is replaced with an icon that alternates between the reg-
ular Timbuktu icon and a service icon that indicates the presence of an incoming user.

Working with the Capture Frame

When you enable the Use Capture Frame option on the Remote Control tab in the Timbuktu Host Con-
figuration Utility, the Capture Frame will open on your desktop when another Timbuktu user establishes
a Control or Observe connection to your computer.

The Capture Frame restricts the other user’s view of your desktop. During the screen-sharing session,
only the portion of your desktop that appears in the Capture Frame is displayed in the other user’s
screen-sharing window. Position and resize the Capture Frame as needed, and then click the Play button
in the upper-left corner of the Capture Frame. (Until you click the Play button, the other user’s screen-
sharing window is blank.)

During the screen-sharing session, you may increase or decrease the size of the Capture Frame or move
the Capture Frame around your computer’s desktop. The remote user will not be able to move or resize
the Capture Frame, even with the Control service.

To close the incoming connection, close the Capture Frame.

Note: Do not enable the Use Capture Frame option if anyone will need to use the Control or Observe
service to access your computer when you are not present. Because you must click the Play button to
allow the screen-sharing session to proceed, you must be physically present at your computer.

For information about using the Capture Frame when you are the guest, see

“Using the Capture Frame

as a Guest” on page 43

Receiving Messages

With the Send service, you can send text-based messages, similar to electronic mail, to other Timbuktu
computers. When another Timbuktu user sends a message or files to your computer, they are stored in
the folder you specify on the Send tab in the Timbuktu Host Configuration Utility (see

page 27

). You can

leave the message and files in this location or save them to any directory you wish.

When you receive a message, it will open in a full-sized window or appear as a minimized icon on the
Windows taskbar. You can specify your preference with the Send tab in the Timbuktu Host Configuration
Utility.