ARRIS TM722G-CT User Guide User Manual

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I’m not getting on the Internet. (Ethernet)

If you are using a hub, is the hub turned on?

Are you using the right type of

cable? Use the supplied cable for

direct connection to a computer; use a cross-over cable for connection to a

hub or home router.

Press the Reset button on the back of the Telephony Modem.

I’m not getting on the Internet. (USB)

Did you

If you are using a powered USB

, is the hub turned on?

Check the USB cable connections. Disconnect and reconnect the USB cable.

Restart the computer.

Press the Reset button on the back of the Telephony Modem.

I can get on the Internet, but everything is slow.

If the Web site you are visiting is very popular, that site may be having trou-

ble servicing all the requests. If other sites download quickly, wait for a few

minutes and try again. Usage during peak hours may also affect the con-

nection speed.

If your Telephony Modem is connected to a LAN (Local Area Network), either

directly or through a ﬁrewall, other communications on the LAN may slow

down your connection.

To test your network speed, try an online test such as

http://reviews.cnet.com/Bandwidth_meter/7004-7254_7-0.html

I have two computers connected to the Telephony Modem, but only one

can get on the Internet.

Check your cable company’s terms of service: they may allow only one com-

puter to connect directly to the Telephony Modem.

Touchstone TM722 Telephony Modem User’s Guide

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