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Thrustmaster F1 Alonso Wireless Gamepad User Manual

Page 12

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TECHNICAL SUPPORT

If you encounter a problem with your product, please go to http://ts.thrustmaster.com and click Technical Support. From

there you will be able to access various utilities (Frequently Asked Questions (FAQ), the latest versions of drivers and

software) that may help to resolve your problem. If the problem persists, you can contact the Thrustmaster products

technical support service (“Technical Support”):
By email:

In order to take advantage of technical support by email, you must first register online. The information you provide will help

the agents to resolve your problem more quickly. Click Registration on the left-hand side of the Technical Support page

and follow the on-screen instructions. If you have already registered, fill in the Username and Password fields and then

click Login.
By telephone (if you do not have Internet access):

United Kingdom

08450800942

Charged at local rate

Monday to Saturday from 8 a.m. to 7 p.m.

United States

1-866-889-5036

Free

Monday to Friday from 9 a.m. to 8 p.m.

Saturday from 8 a.m. to 2 p.m.

(Eastern Standard Time)

Monday to Friday from 6 a.m. to 5 p.m.

Saturday from 5 a.m. to 11 a.m.

(Pacific Standard Time)

Canada

1-866-889-2181

Free

Monday to Friday from 9 a.m. to 8 p.m.

Saturday from 8 a.m. to 2 p.m.

(Eastern Standard Time)

Monday to Friday from 6 a.m. to 5 p.m.

Saturday from 5 a.m. to 11 a.m.

(Pacific Standard Time)

Denmark

80887690

Free

Monday to Saturday from 9 a.m. to 8 p.m.

(English)

Sweden

0200884567

Free

Monday to Saturday from 9 a.m. to 8 p.m.

(English)

Finland

0800 913060

Free

Monday to Saturday from 10 a.m. to 9 p.m.

(English)

Hours of operation and telephone numbers are subject to change. Please visit http://ts.thrustmaster.com for the most up-to-

date Technical Support contact information.

WARRANTY INFORMATION

Worldwide, Guillemot Corporation S.A. (“Guillemot”) warrants to the consumer that this Thrustmaster product will be free

from material defects and manufacturing flaws for a period of two (2) years from the original date of purchase. Should the

product appear to be defective during the warranty period, immediately contact Technical Support, who will indicate the

procedure to follow. If the defect is confirmed, the product must be returned to its place of purchase (or any other location

indicated by Technical Support).
Within the context of this warranty, the consumer’s defective product will, at Technical Support’s option, be either repaired

or replaced. Where authorized by applicable law, the full liability of Guillemot and its subsidiaries (including for indirect

damages) is limited to the repair or replacement of the Thrustmaster product. The consumer’s legal rights with respect to

legislation applicable to the sale of consumer goods are not affected by this warranty.
This warranty shall not apply: (1) if the product has been modified, opened, altered, or has suffered damage as a result of

inappropriate or abusive use, negligence, an accident, normal wear, or any other cause not related to a material defect or

manufacturing flaw; (2) in the event of failure to comply with the instructions provided by Technical Support; (3) to software

not published by Guillemot, said software being subject to a specific warranty provided by its publisher.